FAQ's
Are your products handmade?
- Yes!! We make everything by hand from their heads to their toes
How long does shipping take?
- Unless it's a custom order: You'll have your package out to you in 2-3 weeks
It's been 3 weeks. Where is my package?
- If you have not received your package in the 3 week period, contact us with your name and order number and we'll make sure to get back to you with an update!
When do you come out with new ghouls?
- Everything is handmade so it takes us a bit to catch up with everything.... so whenever we have a chance. BUT! If you really want something specific then you can always contact us to make you a Custom Order!
Do you make custom orders?
- Definitely! It's how we got started!
What's the difference between your Ghouls and your Mini Slashers?
- SIZE! Our Ghouls range from 12'' to 14'' inches while our Mini Slashers are about 3'' tall.
Do you ship World Wide?
- Unfortunately not. We wouldn't be able to keep up with the demand if we did so.
How much are they?
- Our products range from $15-$80
Do you sell on Etsy?
- We do not! We also do not respond to messages through there either. If you have any questions or concerns please contact us through this website or our email at: spoopyghouls3@gmail.com
Do you do pre-orders?
- We do! Follow us on Instagram @spoopyghouls for updates on when we do them!